Freight shipping is a complex process and businesses making mistakes are common. For smooth operation, it’s crucial to avoid such mistakes.
Every business owner wants to please and make their customers happy. But this is possible only if you avoid the common mistakes associated with freight shipping North America. Even a single mistake leads to money and customer loss, which is detrimental to your business.
Freight shipping errors are common and can occur to anyone, but businesses should put in the effort to avoid them. This article will shed light on the common mistakes made by freight shippers.
- Working With Multiple Freight
Working with several freight services may sound harmless at first, but in the long run, it does more damage than good. Most freight brokers rely on the same carriers, leading to unnecessary competition or bidding and increased shipping rates.
- Incorrectly Classifying Freight
Misclassifying your freight can lead to costly consequences. A lower freight class might seem financially appealing, but it can result in increased shipping costs, incorrect quotes, re-class fees, tarnished reputation, and damaged products.
- Not Vetting Freight Brokers
Choosing the right freight broker is crucial, and therefore, it is important to check their legitimacy by verifying their registration with the Unified Carrier Registration (UCR) program, bonding, and insurance. This step can save you from illegitimate brokers and other related issues.
- Freight Claim Delays
Damages and losses are a part of business, but your accuracy and speed in filing claims can make a big difference. File claims immediately upon noticing issues, and provide photographic evidence to support your claim.
- Not Using Insurance
Insurance plays a vital role in protecting your goods from theft, accidents, natural disasters, and more. This is the reason businesses insure their goods before shipping. It is a smart decision and highly beneficial for business owners.
