A man from Los Angeles claims that his Waymo ride became stuck and started driving in circles in a parking lot, almost causing him to miss his flight home from Scottsdale.

According to Waymo, the incident took place on December 9.

Mike Johns was on his way home when he became stuck inside as it whirled around the lot, he told KCAL News, the Los Angeles affiliate owned by CBS.

“What’s causing this to circle? In a video that was uploaded to LinkedIn, Johns stated, “I’m feeling lightheaded.”

Fortunately, Waymo took over the vehicle and drove him back to Phoenix Sky Harbor.

Since then, the video has gone viral; as of Monday, it has received over 2 million views. He is still dissatisfied with the way the business handled the matter, though.

“Where is the compassion? What human connection does this have? According to Johns, KCAL News. Once more, it’s a case of the digital world of today. A half-baked product with no one in the middle to address the needs of the customers

Waymo informed Family Johns in Arizona that they were not billed for the journey and that they were delayed by slightly over five minutes.

The representative added that he received a voicemail from the companies asking him to follow up.

After an inebriated man attempted to steal one in Southern California, the self-driving service recently garnered global news. According to experts, he was unable to take it because of the new technology.

After that, the video went viral, and as of Monday, it had received over 2 million views. He’s not thrilled with the company’s handling of the matter, though.

The empathy is missing. Where is the human element in this situation? “KCAL News,” Johns said. Again, it’s a matter of the digital world of today. A product with flaws and no one interacting with customers in the middle

Family Johns in Arizona was informed by Waymo that they were not billed for the trip and that they were delayed by slightly over five minutes.

Additionally, according to the representative, the corporations left him a message asking him to follow up.

An attempt to steal one by an inebriated man in Southern California recently generated national news for the self-driving service. Experts said he was unable to take it because of the new technology.

Waymo claims that the cars can react to a range of situations such as this one by utilizing exterior automobile sounds, maneuvering, and honking, which includes alerting anyone outside the vehicle that 911 is being called.